Gambling Commission
Those licensees who want to utilise the new entitlements will have to apply to the relevant licensing authority to vary the premises licence, so the premises layout plan reflects changes in operation. Conditions may, in particular, limit the number of machines non gamstop casino that may be provided in a casino and the number of player positions that may be provided for use of the machines. Such equipment, which neither involves nor is linked to a game requiring human operation, is not a gaming machine provided it is used in accordance with Commission licence conditions set under this subsection (section 235(2)(i)). 450.In relation to casino entitlements, the Secretary of State can make regulations defining “gaming table”, and, in particular may specify when a gaming table is to be treated as being used in a casino. 445.In addition, licensing authorities have power to set individual conditions for a premises licence when they grant it.
While the gambling and table gaming area requirements would be enough for an entitlement of 80 machines, its non-gambling area is too small to qualify for this entitlement. We are also open to any other proposals for how table gaming areas should be calculated for 1968 Act casinos which trigger their enhanced gaming machine entitlements. We propose that the table gaming area for casinos that have less than 500sqm of gambling space must be equal to or greater than half the size of the gambling area. Option (2) would not require currently operating casinos to reduce their total gambling space.
The licence holder does not have to take any action other than make sure it adjusts its operation to deliver the changes included in the Gambling Act 2005 (Gaming Tables in Casinos) (Definitions) (Amendment) Regulations 2025 (opens in new tab). An existing licensed 1968 Act casino operator wishes to make use of the new Regulations to provide SSBT facilities in its casino. The operator can do so without having to make an application to vary its OL (given that betting facilities are permitted by Regulation).
This includes online gambling and high street casinos, as well as game developers and casino software makers. It is important to differentiate between unlicensed offshore casinos and international casino sites which have multiple licences. Notifications relating to premises licence must be sent, by email, to A premises licences is a licence, issued by a local licencing authority, that authorises gambling to take place in that premises.
Do you agree with the proposed (i) minimum gambling area; (ii) table gaming area; and (iii) non-gambling area requirements for 1968 Act casinos under the new regime? Only areas that comprise 12.5% of the minimum table gaming area can be taken into account when determining the total table gaming area for 1968 Act casinos that access the new machine entitlements. Amending the regulations so that Small 2005 Act casinos only need a minimum table gaming area of 250sqm, reduced from 500sqm. Maximum gambling area for 1968 Act casinos will be decided following responses to the consultation. Under the sliding scale proposal (Fig 3), this casino would only be entitled to 70 machines due to the size of its non-gambling area in this instance.
There have been substantial changes to how consumers make payments in society since the ban on direct debit card use on gaming machines. Measures that we are seeking views on are intended to address inconsistencies between the different types of casino licence, as well as levelling the playing field to an extent between land-based and online operators. The UKGC issues licenses for both physical (non-remote) and online (remote) casinos, each tailored to specific operations.
This may include increasing staff numbers, with one licensing authority stating that it would consider dedicating one full-time resource to the enforcement of licensed premises. The majority of licensing authorities advocated for the maximum proposed premises fee increase of 30%. Following analysis, we propose to increase the maximum premises fees chargeable by licensing authorities by 15%.
In addition, the gaming machine to gaming table ratio for Small 2005 Act casino premises is amended by The Casinos (Gaming Machines and Mandatory Conditions) Regulations 2025 (opens in new tab). Paragraph 7.9 – The Gambling Act 2005 (Commencement No. 6 and Transitional Provisions) (Amendment) Order 2025 (opens in new tab) amends the gaming machine entitlements for converted casino premises. The following paragraphs of the GLA have been affected by legislative changes that came into effect on 22 July 2025 concerning the entitlements for casino premises licences. The licensing authority’s gambling statement may also identify interested parties from whom the licensing authority will accept representations in respect of an application related to a premises licence.
Free-to-play casino games with prizes are regulated as gaming and require a licence. The outcome of the Commission’s consultation on changes to financial key event reporting – which closed in March 2024 – is pending.Finally, in June 2025 the UK Government announced that it plans to introduce a “Voluntary Code” for prize draw operators whose offerings do not require a licence under the gambling framework because of the presence of a free entry route. In contrast with some jurisdictions, only casinos form part of the “regulated sector” for AML purposes, though all operators are required to conduct detailed risk assessments and implement AML policies, procedures and controls. Since 1 May 2025, operators have only been allowed to directly market to customers that have consented to marketing on a granular per product (i.e., casino, bingo, betting) and per channel (i.e., SMS, email) basis and, in January 2026, further rules will take effect on the offer of incentives.
Age Limit
If you no longer need your licence, you can surrender it, partially or in full. This is a condition of your licence under LCCP Condition 8 – Display of licensed status. When you are issued a licence, we will display the details of your licence on the register. We provide details of all businesses and individuals we licence on our Public Register service. Including information on how we carry out assessments, your responsibilities under the LCCP and other gambling-related legislation. Guidance and information for running a compliant gambling business.
Gambling forms
It is recommended that applicants make clear what changes are to be made to the layout and content of the gambling offer. If those changes are made in the future, then operators would be able to access these provisions after they come into effect. A licensed casino operator in Scotland wishes to take advantage of the new entitlements. Regulation 3 of the Gambling Act 2005 (Mandatory and Default Conditions) (England and Wales) Regulations 2007 (opens in new tab) requires the layout of the premises to be maintained in accordance with the plan. A range of gambling activities are already authorised by the Act, by existing Regulations and some are further added by the new Regulations which came into force on 22 July 2025.
The SI has the effect of adding a new condition to all remote casino operating licences. No, only those online casinos and betting sites that hold the UKGC licence can promote their business in the UK. Find out how to comply with your anti-money laundering (AML) responsibilities if you’re operating a gambling business in the regulated sector (remote and non-remote casinos). The Act allows for casino premises licences to be varied, for example, a change to the layout plan, and also to be transferred from one party to another, although the incoming party would require to hold an operating licence.
Since April 2020, the UKGC has banned the use of credit cards for online gambling. Every casino in this list holds a current UKGC licence. Most UKGC-licensed casinos support a broad range of payment methods. These tips apply whether you are new to online casino play or have been doing it for years. Getting the most from your online casino experience is as much about good habits and informed choices as it is about luck.
Customer interaction
This indicates that an applicant poses a substantial risk to the licensing objectives; or there are significant concerns about an applicant’s suitability; or there is a risk of significant non-compliance with the requirements of the Act and the Commission’s LCCP. There is a positive obligation on applicants to show that they are able to satisfy the licensing objectives. In some circumstances the Commission may attach specific conditions to the licence, which may, for example, have the effect of restricting the activities that may be carried out in reliance on the licence. On considering an application for a licence the Commission is required to grant it, refuse it or grant it in respect of one or more of the specified activities and refuse it in respect of the others. However, the responsibility for taking the lead in developing and updating measures designed to protect the licensing objectives lies principally with an operator.
In order to slow the speed of direct cashless transactions and provide a break in play, the government proposes that there should be a minimum transaction time for players making direct cashless payment transactions on gaming machines. What should the maximum transaction value be for direct cashless payments on gaming machines? Should card account verification (such as chip and PIN or Face ID on mobile payment systems) be required if direct cashless payments are permitted on gaming machines? The authorisation required by the account holder in these systems mitigates against the risk of cashless payments facilitating crime through stolen cards being used on gaming machines. The risk would be that some forms of direct cashless payment (such as contactless) lack account verification and could allow stolen cards to be used on gaming machines.
However, it would be disruptive and potentially impose additional costs onto those casinos with a gambling area of 1,500sqm or more that are already established. For 1968 Act casinos that have a smaller gambling area, the requirements set out in the sliding scale will apply. Relaxing the machine to table ratio for Small 2005 Act casinos and applying it to 1968 Act casinos that take up their new machine entitlements is also a tested concept as it is already in place in Large 2005 Act casinos. No machine to table ratio currently exists for 1968 Act casinos.
This means that many FEC operators do not currently have age-controlled areas and would have to invest in creating such an area for what is a low stake product. This view was most strongly argued by licensing authorities. We will also work with the relevant trade bodies and operators to understand the feasibility of implementing voluntary test purchasing to help understand whether operators are abiding by this new restriction. This is an important measure to create a clear distinction between gambling products for adults and lower risk products accessible to children (such as crane grabbers or coin pushers) which have non-cash prizes or are entirely unlike adult gambling products. The majority of responses were in favour of an age restriction.
KYC helps gambling operators prevent fraud, comply with AML regulations, and avoid hefty fines. Additionally, licensing is required even if a company’s online gambling operation is located in another country—so long as they provide services to gamblers in the UK. In cases when gambling providers operate both remotely and non-remotely, they need to hold both online and land-based licenses.
- Free-to-play casino games with prizes are regulated by the Gambling Commission (licence required).
- Forty-two per cent expected a small increase in the supply and availability of other gambling products, while 41% expected either a small decrease or large decrease in the supply of other gambling products.
- As far as remote gaming and betting is concerned, licences are readily available to suitable applicants.
- Other sections in this Part describe the fee-setting powers relevant to premises licences.
- In the bingo sector, for the equivalent machine we received estimated weekly GGY per machine to be c.£500.
Data on session duration shows that, in general, players spend a similar amount of time on Category B machines as Category C and D machines. The data used in this section reflects activity from April to September 2019 and relates to a single session on a particular machine. We would like to understand whether these types of protections are already available on these machines, or whether it would require investment in new machines or software. In addition, while customers could stake lower than the maximum on a multi-stake Category B machine, evidence suggests that on average players tend to stake more on Category B machines than Category C and D machines. These machines can also offer customers Category C or D content on the same device. For example, a customer could stake 50p on these machines which is also below the maximum stake permitted on Category C machines.
For example, as previously highlighted, evidence provided by Bacta shows that the average stake placed on a Category B3 game is between £1.20 – £1.30, compared to 40p – 60p for a Category C machine. Under such circumstances, and given the relatively higher stakes and losses set out in the rationale for change, there is the potential for gambling-related harm to increase. Multi-staking category B cabinets provide customers with the choice of staking at different levels and therefore below the maximum stake permitted. However, over the longer term, some industry representatives have suggested that operators would likely further reduce their number of Category C and D cabinets in favour of multi-staking Category B cabinets. Unlike Option 1, it would be much more difficult for an operator to increase the number of B3 cabinets on their premises by increasing the number of Category C or D in-fills and tablets that they site. The equalising of these machine types may come at significant costs for some businesses.
(a)the size of floor area of the gambling area is not increased, and (2) The floor area of the gambling area must be less than 1,500m². (4) Any separate area that comprises less than 12.5 per cent of the minimum required table gaming area is not to be taken into account in determining the table gaming area. (a)half the size of the floor area of the gambling area, (c)facilities for gambling must not be provided in the non-gambling area, and (b)lobby areas and toilet facilities may be taken into account in calculating the non-gambling area; but the non-gambling area must not consist exclusively of lobby areas and toilet facilities,
For 1968 Act casinos that access the new machine entitlements, we propose that the mandatory licence conditions remain aligned, so that only areas that comprise 12.5% of the minimum required table gaming area can be taken into account in determining the table gaming area. We will also amend the current inconsistency in the regulations which requires Small 2005 Act casinos to have a table gaming area of at least 500sqm (identical to their minimum overall gambling area) by reducing this requirement to 250sqm. This restriction, alongside requirements for non-gambling area, will only apply to those 1968 Act casinos that decide to exercise the enhanced gaming machine entitlement. Only casinos that have a gambling area of 280sqm or more will be eligible to access the enhanced gaming machine entitlement. As gaming machine allowances and machine to table ratios for 1968 Act casinos and Small 2005 Act casinos converge, more consistent size requirements should apply across the two types of licence to ensure a degree of fairness and consistency.
From 6 April 2025, a new mandatory statutory levy replaced the previous voluntary system of contributions to research, education, and treatment (RET) of gambling harms. Subsequent annual fees are due on each anniversary of the licence issue date. The first annual fee is due 30 days after the licence is issued and is reduced by 25%. In 2024–25, 3,491 personal licence applications were submitted, with 95% processed within eight weeks. Personal licence applications require identity documentation, address history, employment history, a police report, a credit report, and (in some circumstances) a statement of assets and liabilities.